Clean and quiet. The front desk staff was also polite and everything seemed as it should be.
New, clean, comfy, polite. Overall a very nice hotel if you're in the area.
There two weeks had to ask them change the sheets. Water pressure wasn't that grate and the halls stair had a funny smell nice room big tv air conditioning work grate friendly staff
The staff were very friendly. The rooms were very clean and comfortable.
I was turned away when asked to buy snacks and use the wifi by the front desk clerk. She told me I could not sit inside the hotel lobby had to eat or drink the snacks that I purchased there. As a Google local guide and someone who travels the world this really shock and amaze me. There've been research studies done showing that having traffic in your lobby actually attracts other guest and creates a positive atmosphere which in turn increases sales and guest satisfaction. Big lake is a relatively small town with very little cell service so the least they could do is offer a paying customer a place to check in with their family while they're traveling even if they did not get a room there. It is called Hospitality for a reason. All Best Westerns are independently owned. I would stay away from this one at all costs.
Best Western Plus Big Lake Inn is a US Lodging based in Big Lake, Texas. Best Western Plus Big Lake Inn is located at 1401 E US Highway 67, Big Lake, TX 76932, USA.
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